At Sky Glass IPTV, we value customer satisfaction and aim to provide a reliable and enjoyable streaming experience. Please review our refund policy carefully before purchasing any subscription.
Website: sky-glass-iptv.com
1. 7-Day Unconditional Refund Guarantee
We offer a full, unconditional refund within the first 7 days of your purchase.
If you are not satisfied with the service for any reason within this period:
You are eligible for a 100% refund
No explanation required
Refund request must be submitted within 7 days of activation
2. Refunds After 7 Days
After the 7-day guarantee period, refunds may still be considered. However, charges for the service duration already used will be deducted.
Refund amounts will be calculated based on:
The subscription package purchased
The length of time the service has been active
3. Subscription Package Deduction Rules
Sky Glass IPTV offers the following plans:
1 Month Subscription
3 Months Subscription
6 Months Subscription
12 Months (1 Year) Subscription
If a refund request is made after 7 days, deductions will be applied proportionally based on the package and time used.
Important Usage Rule
If service usage exceeds 7 days within any month, it will be considered a full monthly subscription, and the monthly value of that package will be deducted.
Examples:
Package Purchased Usage Duration Deduction Applied
1 Month Plan 10 days used Full 1 month deducted
3 Month Plan 40 days used 2 months deducted
6 Month Plan 3 months used 3 months deducted
12 Month Plan 5 months used 5 months deducted
4. Non-Refundable Cases
Refunds may not be granted in the following situations:
Problems caused by customer’s internet connection
Unsupported device or device performance issues
Incorrect installation or setup by the user
Violation of our Terms of Service
Account sharing, misuse, or unauthorized access
5. How to Request a Refund
To request a refund, please contact our support team and provide:
Order ID / Transaction ID
Registered email address
Brief reason for the request
Our team will review the request and respond within 24–72 hours.
6. Refund Processing Time
Once approved, refunds typically take 5–10 business days to appear, depending on your payment provider.
7. Policy Updates
Sky Glass IPTV reserves the right to update or change this policy at any time. Continued use of our services means you agree to the current version of this Refund Policy.
Need assistance?
Our support team is always ready to help.
Sky Glass IPTV
Website: sky-glass-iptv.com
Email: [email protected]
London, United Kingdom\